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Visible Protect

Defend your phone from the unexpected with protection built for you.


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Peace of mind with protection you can count on.

Accidents happen. But with Visible Protect plans, provided by Assurant®, you're covered. We have plan options to help you protect your device, secure personal information, and keep your device in tip top shape. Just pick the right plan for you and leave the rest to us.

You’re in good hands

Loss, theft, drops, cracks, and spills—these are just some of the great coverage options with Visible Protect.

Safety first

Keep your phone safe with Antivirus* protection. And if you lose your device, Remote Locate, Alert, Lock, and Wipe features* can help.

Enrolling is easy

When you buy a new, eligible phone from Yahoo Mobile, just add the protection program to your cart. Coverage starts the second your phone is activated and you make a payment.

Around-the-clock support

File a claim online 24/7. Plus, optimize device performance and troubleshoot small issues before they become big problems with convenient self‐help options*.


Compare Plans

Available in all states except AK, DC, and NY.

Complete Offer
Visible Protect Visible Protect
Pre-Owned
Visible Protect
Service Contract
Visible Protect
Insurance
Eligible Device Types New Visible Pre-Owned New New
Device Protection
Mechanical Breakdown/
Hardware Service Issues
tick tick tick tick
Accidental Damage/
Screen Damage
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Loss tick tick tick tick
Theft tick tick tick tick
Service and Support
AppleCare Services**
(for iPhone)
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24/7 Online Claim Filing tick tick tick tick
Pocket Geek® by Assurant® app*
Antivirus tick
Locate, Alarm, Lock, Wipe
Diagnostics & Troubleshooting tick tick tick
Device Optimization Tools tick
Policy Access

iPhone people. Android people.
We’ve got plans for both.

Visible Protect (Complete Offer)

Visible Protect Pre-Owned

Visible Protect Service Contract

Visible Protect Insurance

Visible Protect

Just $10-12/mo.† per device depending on model

Protect your device

Lost/Theft

Accidental Damage

Hardware Service Issues (out of warranty mechanical/electrical breakdown)

 

Get great service you can count on!

Service and support directly from Apple through AppleCare Services**:

• 24/7 priority access to Apple Experts via chat or phone

• Software support for iOS, iCloud and Apple-branded iOS apps

• Apple-certified repair or replacement with Express Replacement Service

• Service at Apple Stores and Apple Authorized Service Providers

File a claim online 24/7

Receive replacement devices as early as next business day, when available

 

Service Fees/Deductibles

Hardware Service: $0

Accidental Damage: $29** for Screen Damage; $99 for all other Accidental Damage

Loss/Theft: $199 or $280 depending on device

 

Secure your Info & Optimize performance

With the Pocket Geek® by Assurant® app*, you get:

Locate

Device Optimization

Policy Access

Visible Protect Pre-Owned

This service contract is just $8-10/mo. per device depending on model

Protect your device

Accidental Damage

Mechanical/Electrical Breakdown

 

Get great service you can count on!

File a claim online 24/7

Receive replacement devices as early as next business day, when available

 

Deductibles

Mechanical/Electrical Breakdown: $0

Accidental Damage: $99 for Screen Damage§; $199 for all other Accidental Damage

 

Optimize device performance

With the Pocket Geek® by Assurant® app*, you get:

Device Optimization

Policy Access

Visible Protect Service Contract

Just $3-6/mo. per device depending on model and location

Protect your device

Hardware Service Issues (out of warranty mechanical/electrical breakdown)

 

Get great service you can count on!

File a claim online 24/7

Receive replacement devices as early as next business day, when available

 

Service Fees

Accidental Damage: $29 for Screen Damage§§; $99 for all other Accidental Damage

Loss/Theft: $199 or $280 depending on device

 

Secure your Info & Optimize performance

With the Pocket Geek® by Assurant® app*, you get:

Locate

Device Optimization

Policy Access

Visible Protect Insurance

Just $6-9/mo. per device depending on model

Protect your device

Loss/Theft

Accidental Damage

 

Get great service you can count on!

File a claim online 24/7

Receive replacement devices as early as next business day, when available

 

Deductibles

Accidental Damage: $29 for Screen Damage§§; $99 for all other Accidental Damage

Loss/Theft: $199 or $280 depending on device

 

*Visible Protect and Visible Service Contract customers must download and register the Pocket Geek by Assurant app to have full access to its features. Device Optimization features are provided to all Visible members at no additional cost; customers are not required to enroll in a Visible protection plan to access these features. Availability and features may vary by device, operating system or plan. Data charges may apply. Pocket Geek by Assurant is not an insurance product or a service contract, and the enhanced features are part of Visible Protect and Visible Protect Service Contract plans.

**Your new Apple device is eligible for AppleCare Services during the first 24 months from the date you purchase the device from Visible and enroll in Visible Protect, and as long as your plan coverage remains uninterrupted. Once your device is no longer eligible for AppleCare Services, our obligation to you under the Service Contract will be provided by another Assurant-authorized repair center, where available.

†The monthly charge for Visible Protect includes the cost of insurance provided in the Plan. For FL customers, the insurance cost is $7 for Tier 1 devices and $8 for the Tier 2 devices; for ND and IA customers, the insurance cost is $5 for Tier 1 devices and $6 for Tier 2 devices.

††For iPhone devices with AppleCare Services, within the first two accidental damage claims, the Service Fee for iPhone screen damage is $29 when service is provided at Apple Stores, Apple Authorized Service Providers, and through Apple’s mail-in repair service. For all other iPhone screen damage, the Service Fee is $99 when service is provided by an Assurant-authorized repair center, where available. For all other iPhone accidental damage claims, the Service Fee is $99.

§The $99 service fee for screen damage applies when service is provided through an Assurant-authorized repair center, where available; otherwise, a replacement device is available at $199.

§§Within the first two accidental damage claims or 24 months (whichever occurs first), the service fee for iPhone screen damage is $29 when services are provided through an Assurant-authorized repair center, where available. For all other screen damage and accidental damage claims, the service fee is $99.

Visible Protect (Complete Offer)

Visible Protect Pre-Owned

Visible Protect Service Contract

Visible Protect Insurance

Visible Protect

Just $10-12/mo.† per device depending on model

Protect your device

Lost/Theft

Accidental Damage

Hardware Service Issues (out of warranty mechanical/electrical breakdown)

 

Get great service you can count on!

File a claim online 24/7

Receive replacement devices as early as next business day, when available

 

Service Fees/Deductibles

Hardware Service: $0

Accidental Damage: $99 for Screen Damage; $199 for all other Accidental Damage

Loss/Theft: $199 or $280 depending on device

 

Secure your Info & Optimize performance

With the Pocket Geek® by Assurant® app†, you get:

Antivirus

Locate, Alarm, Lock, Wipe

Device Optimization

Policy Access

Visible Protect Pre-Owned

This service contract is just $8-10/mo. per device depending on model

Protect your device

Accidental Damage

Mechanical/Electrical Breakdown

 

Get great service you can count on!

File a claim online 24/7

Receive replacement devices as early as next business day, when available

 

Deductibles

Mechanical/Electrical Breakdown: $0

Accidental Damage: $99 for Screen Damage§; $199 for all other Accidental Damage

 

Optimize device performance

With the Pocket Geek® by Assurant® app†, you get:

Device Optimization

Policy Access

Visible Protect Service Contract

Just $3-6/mo. per device depending on model and location

Protect your device

Hardware Service Issues (out of warranty mechanical/electrical breakdown)

 

Get great service you can count on!

File a claim online 24/7

Receive replacement devices as early as next business day, when available

 

Service Fees

Hardware Service Issues: $0

 

Secure your Info & Optimize performance

With the Pocket Geek® by Assurant® app†, you get:

Antivirus

Locate, Alarm, Lock, Wipe

Device Optimization

Policy Access

Visible Protect Insurance

Just $6-9/mo. per device depending on model and location

Protect your device

Loss/Theft

Accidental Damage

 

Get great service you can count on!

File a claim online 24/7

Receive replacement devices as early as next business day, when available

 

Deductibles

Accidental Damage: $99 for Screen Damage§§; $199 for all other Accidental Damage

Loss/Theft: $199 or $280 depending on device

 

*Visible Protect and Visible Service Contract customers must download and register the Pocket Geek by Assurant app to have full access to its features. Device Optimization features are provided to all Visible members at no additional cost; customers are not required to enroll in a Visible protection plan to access these features. Availability and features may vary by device, operating system or plan. Data charges may apply. Pocket Geek by Assurant is not an insurance product or a service contract, and the enhanced features are part of Visible Protect and Visible Protect Service Contract plans.

†The monthly charge for Visible Protect includes the cost of insurance provided in the Plan. For FL customers, the insurance cost is $7 for Tier 1 devices and $8 for the Tier 2 devices; for ND and IA customers, the insurance cost is $5 for Tier 1 devices and $6 for Tier 2 devices.

§The $99 service fee for screen damage applies when service is provided through an Assurant-authorized repair center, where available; otherwise, a replacement device is available at $199.

More Details

Want even more info? Click the links below for plan brochures that go in depth on benefits, exclusions, limits and providers.

Visible Protect, Visible Protect Service Contract, and Visible Protect Insurance

Brochure for Apple devices
 | 
Brochure for Android devices

Visible Protect Pre-Owned

iOS and Android

Questions?

Check out the FAQ. If you don’t find what you’re looking for there, don’t hesitate to get in touch with our Care team.

FAQs

Broken or lost phone? We’ve got you covered.

Filing a claim with Assurant is simple, quick and straightforward. And we wouldn’t have it any other way.

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